Glossary

How to use this glossary

These are the words the app speaks. Each term is given in all three interface languages: if your crew speaks Vietnamese and you read English, this table makes it obvious which button everyone means.

{primary} A term in this glossary is exactly the word printed on the button or heading in the app. If your venue uses a different word for it, it is most likely the same thing.

Menu

Русский English Tiếng Việt What it is More
Меню Menu Thực đơn Everything you sell. A venue can hold several menus, but guests see one — the active one. Sections & dishes
Черновик Draft Bản nháp A menu you're preparing that guests don't see yet — a seasonal one, for example. From sign-up to menu
Секция (категория) Section Danh mục A group of dishes inside the menu: "Breakfast", "Drinks". Sections
Блюдо (позиция) Dish Món One menu line with a name, a price and a photo. Dishes
Модификатор Modifier Tùy chọn A choice inside a dish: size, add-ons, how well done. Modifiers
SKU (артикул) SKU SKU (mã hàng) The code of a dish or an option in an external system's catalogue (POS, accounting). Every position has one; it does not repeat within a menu. SKU
Набор подачи Serving set Bộ phục vụ A crib sheet for the waiter: what to bring with the dish (chopsticks, sauce, ice). Guests never see it. Serving sets
Ингредиенты (техкарта) Ingredients Nguyên liệu What goes into a portion and how much of it — the basis for food cost. Sections & dishes
Целевой фудкост Target food cost Food cost mục tiêu The share of the price you aim for, usually 30–35%. Anything above it is highlighted. Ingredients & recipes
Цель для алкоголя Alcohol cost target Mục tiêu cho đồ uống có cồn The same target, but for alcohol: a bar has a norm of its own, usually lower than the kitchen's. Only alcohol is compared with it. Targets and surcharge
Стоп-лист Stop list Hết hàng The dish has run out: guests still see it but can't order it. Visibility flags
Оригинальный язык Source language Ngôn ngữ gốc The language you type the menu in. Translations are produced from it. Translations & languages
Серия правок Series of edits Loạt chỉnh sửa One request to the menu helper about many dishes at once: translate, write or rework texts, set a badge. Reviewed and applied on one card. Menu helper

Orders, money and stock

Русский English Tiếng Việt What it is More
Заказ Order Đơn hàng What a guest sent in one go. How the flow works
Заказ Order Đơn One trip to the kitchen: everything the guest sent at once. Each further order from the same table piles onto one bill. The code and API call it round_number; the interface never says "round". The table bill
Пре-чек Pre-bill Hoá đơn tạm The bill printed before settling, for the guest to look over. The same document as the final receipt — only the moment differs. Printing a receipt
Тикет Ticket Vé món An order's card on the kitchen screen. Taking orders
Счёт стола Table bill Hoá đơn bàn Every order of one sitting. Closing it settles the amount and frees the table. The table bill
Снять позицию (Void) Void Hủy món Remove a line from an accepted order, with a reason. Needs its own permission. Roles and permissions
Отклонить Reject Từ chối Turn down a guest's new order that hasn't been confirmed yet. A reason is optional; if given, the guest sees it in their language. Confirm, reject, cancel
Отменить заказ Cancel order Huỷ đơn Call off an already accepted order, with a required reason the guest will see if they ordered from the QR menu themselves. A served order can't be cancelled, and orders can't be deleted in the app at all. Confirm, reject, cancel
Скидка на блюдо Dish discount Giảm giá món A percentage or an amount taken off one line of an open bill. Menu and order prices stay as they were; the discount is recorded separately and shows on the receipt. Editing the bill
Ждёт оплаты Waiting to pay Chờ thanh toán A table flagged between "the guest asked for the bill" and settling. The bill stays open and still takes orders. Waiting to pay
Касса (вид экрана «Заказы») Till view Chế độ Quầy thu ngân The list of tables due to settle: the ones waiting to pay on top, the rest by the bill's age. Board views
Способ оплаты Payment method Hình thức thanh toán What the guest paid with: cash, transfer, card, e-wallet, room charge or voucher. A note the till makes for reconciliation — the app moves no money. Payment method
На номер Room charge Ghi vào phòng A hotel bill posted to the guest's room: the front desk collects at check-out. Needs the room number. Payment method
Проводки на номер Room charges Ghi vào phòng The list of bills closed in a period with the method «Room charge»: date and time, outlet, table, amount, room, who closed it. Exported to Excel from analytics to reconcile with the front desk. Room charges
Расчёт счетов Settle bills Thanh toán hoá đơn The permission to close, split and merge bills and to flag "Waiting to pay". Cashier, Manager and Owner have it; Waiter does not. Who can do what
Гостевой чек Guest receipt Hoá đơn cho khách A printout with the lines and the total. Not a fiscal receipt: your till takes the money. Printing a receipt
Режим приёма заказов Order-taking mode Chế độ nhận đơn How far a guest is allowed to go: browse only, show the order to a waiter, or order themselves. Order-taking modes
Food / Beverage (USALI) Food / Beverage (USALI) Food / Beverage (USALI) The hotel accounting standard: Food is food and soft drinks, Beverage is alcohol. This is how analytics splits revenue and cost. Food, drinks, alcohol
Выручка Revenue Doanh thu Accepted orders of the period by the time they were placed, open bills included, voided lines left out. The volume ordered, not the cash in the till. The headline numbers
По ценам меню At menu prices Theo giá thực đơn What the lines sold would cost at the menu's prices — before the seasonal surcharge or discount and before dish discounts. What each word means
Корректировка заведения Venue adjustment Điều chỉnh của quán The seasonal surcharge or discount on every menu price — a line of its own in the reports. Plus is a surcharge, minus a discount. Seasonal surcharge or discount
Чек Check Hoá đơn In the reports, a table bill. A bill split in two is two checks. Checks by day and by outlet don't add up. What each word means
Визит Visit Lượt khách One sitting at a table. A split bill stays one visit. What each word means
Средний чек Avg check TB mỗi hoá đơn Revenue divided by checks — per bill, not per guest. Revenue per order is the Avg order. The headline numbers
Точка Outlet Điểm bán The zone of the room where the order was placed: restaurant, lobby bar, pool, room service. Analytics splits sales by outlet. Outlets
Канал заказа Order channel Kênh đặt món Who put the order in: the guest by QR, the guest via a waiter, or staff. Channels
Склад Stock Kho The venue's balances of food and drink: what came in, what went out and what is left. Each venue has its own. Stock
Позиция склада Stock item Mặt hàng kho One product in stock: "Tiger 330", "Beef", "Lime". It has one stock unit and its own balance; recipe ingredients are linked to it. Getting started
Остаток On hand Tồn kho How much of an item there is on the books right now. It can go below zero — a reason to recount. "Low" and below zero
Приход Receipt Nhập kho A delivery into stock: "+5 kg of beef, invoice #1842". Receiving a delivery
Списание Write-off Xuất hủy A loss with a reason: spoiled, breakage, expired, staff meal, other. Write-offs
Вскрыта Opened Đã mở A can or a bag opened whole outside a sale — cola for cocktails, say. Neither a sale nor a loss. Opening a can or a bag
Инвентаризация Stock count Kiểm kê Recounting a shelf: you enter what you counted, the system records the difference. Stock count
Журнал (склада) Ledger Sổ kho An item's history of movements: every row with its author, time and the balance after it. Rows are never edited or deleted. The item's ledger
Порог «мало» "Low" threshold Ngưỡng «sắp hết» The balance at which an item's "low" chip lights up. Zero and below are always "low". "Low" and below zero
Требует внимания Needs attention Cần chú ý The panel at the bottom of Orders: what the till couldn't sort out by itself — a server refusal, a ticket the kitchen didn't get, a long outage. Each card has one main action. “Needs attention”
Сверка Reconciliation Đối soát The server's log of what a person should check after working without internet: a table paid twice, a changed price, discarded actions. It doesn't get in the cashier's way. If something changed

Hall and guests

Русский English Tiếng Việt What it is More
Зона Zone Khu vực A part of the room: "Terrace", "Second floor". Tables live inside zones. QR codes for tables
Стол Table Bàn The spot a QR code is tied to. Numbers are unique within a zone. QR codes for tables
Гостевое меню Guest menu Thực đơn cho khách The page a guest gets after scanning the QR code. The guest menu
QR стола Table QR QR bàn The code on the table: opens the menu and allows ordering from that exact table. QR codes for tables
QR заведения Venue QR QR của quán A general code for the window or social media — no table attached, so it can't take orders. QR codes for tables
Данные гостя Guest details Thông tin khách The name and room number a guest types in the cart when the venue asks for them. The guest's word, not a check. The guest's name and room number

People and access

Русский English Tiếng Việt What it is More
Роль Role Vai trò A person's set of permissions in this venue: waiter, cook, manager. Roles and permissions
Право Permission Quyền Permission for one action. Comes in three levels: none, view, manage. Roles and permissions
Экран Screen Màn hình A workplace in the app: Orders, Kitchen, Hall. Screens
Устройство Device Thiết bị The venue's tablet on a shared login: a till or a kitchen display. Not a person — it holds no shift and can't reach the settings. Its screen sets its role: Cashier at the till, Cook in the kitchen; what the till can do is set on the Cashier role in Roles. Kiosk setup
Устройство зала Hall device Thiết bị sảnh A till or tablet that stays in the hall: the shared till account always, a personal phone if “This device works in the hall as a till” is on. Only such devices take orders without internet. Hall device
Смена Shift Ca làm The "I'm at work" mark. It decides who gets the push about a new order. Inviting staff
Табель Timesheet Bảng công The team's shift log: who worked when. Inviting staff
Приглашение Invitation Lời mời The link or QR a staff member uses to set up their own login for your venue. How to invite a staff member